•“I can be myself and have a keyworker and a lot more staff help when you need them, they are very polite and welcoming I have achieved a lot with the help of Advance.”
•“Getting a cup of tea and the staff are compassionate. You’re treated like one of their own. The staff are very good to me.”
•“You are not treated like trash, like the local people do. I feel that everyone in the project are seen as normal people, it is also a safe place.”
•“Staff are great, nobody judges you”
•“I like the diversity so from the exchange /counselling, food, key working. A wide range of services”
•“Every time I use the service I am treated as an equal. The staff will always help me/all in any situation that they can”